XD0170

Style: Fashion
Type: Sweater
Material: 80%Acrylic,20%Nylon
Pattern Type: Plaid
Sleeve Length: Long Sleeve
Occasion: Casual
Package Include: 1*Sweater

Fit Tip:
Please check the size chart before ordering to ensure the best fit.
Measurements may vary slightly (about 1–1.2 inches) due to manual measuring.

Shipping Policy

At CHERRYBETTY, we’re committed to getting your order to you as quickly and smoothly as possible. Please review the information below for details about order processing, shipping methods, tracking, and delivery.

A Little More Time for Something More Special

CHERRYBETTY is all about styles that feel a little more special.

Many of our pieces are exclusive boutique designs produced in limited runs, rather than everyday mass-produced basics. Because of the extra attention that goes into preparing these distinctive styles, certain items may require a little additional processing time before shipment.

We believe that when it comes to finding something that helps you stand out from the crowd, a little extra wait can be worth it.

Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully authorized and verified.

Processing times may vary depending on order volume, item availability, the number of items in your order, and the specific style purchased.

Weekends and public holidays are not included in processing time.

For pre-order or special-release items, the estimated processing or shipping date will be shown on the product page or within the product options whenever applicable.

If all items in your order are ready within 24 hours, your order may ship sooner.

Estimated Shipping Times

Once your order has been processed and shipped, estimated transit times are:

• Standard Shipping: 6–9 business days
• Expedited Shipping: 4–7 business days
• Express Shipping: 2–4 business days

Please note that these estimates refer to shipping time only and do not include order processing time.

Estimated Total Delivery Time

Total Delivery Time = Processing Time + Shipping Time

In most cases, customers can expect their order to arrive within approximately 3–15 business days, depending on the shipping method selected, destination, item availability, and order processing time.

Delivery dates are estimates and are not guaranteed.

Order Confirmation

Once your order has been placed successfully, you will receive an order confirmation email.

Please review your order details carefully, including your shipping address and contact information.

If you do not receive a confirmation email, please:

• Check your spam or junk folder
• Confirm that the email address entered during checkout is correct
• Contact our Customer Service team if you still cannot locate your confirmation

Order Changes & Cancellations

Once payment has been verified and your order enters processing, we may not be able to cancel or modify it.

If you need to make a change, please contact our Customer Service team as soon as possible.

We will do our best to accommodate your request, but changes or cancellations cannot be guaranteed once your order has entered processing or has already been shipped.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking information to update after the carrier receives your package.

You can also track your order through our Order Tracking page using the tracking number provided in your shipping confirmation email.

Delivery

Please make sure your shipping address is complete and accurate before placing your order.

CHERRYBETTY is not responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided at checkout.

If you notice an error in your shipping address, please contact Customer Service as soon as possible. We cannot guarantee that the address can be changed once an order has entered processing or has already been shipped.

Shipping Delays

Shipping and delivery times are estimates and may occasionally be affected by circumstances outside our control, including:

• Carrier delays
• Severe weather
• Holidays and peak shipping periods
• Customs processing
• Incorrect or incomplete delivery information
• Unexpected transportation or logistics disruptions

Please note that estimated shipping time begins from the date your order is shipped, rather than the date the order is placed.

We appreciate your patience if your package experiences an unexpected delay.

Multiple Packages

In some cases, items from the same order may be shipped separately due to inventory availability or fulfillment arrangements.

If your order is shipped in multiple packages, you may receive separate shipping confirmation emails and tracking numbers.

There is no additional shipping charge for split shipments unless otherwise stated at checkout.

Questions About Your Shipment

If you have any questions about your order or shipment, please contact our Customer Service team.

When contacting us, please include your order number and, if available, your tracking number so we can assist you more efficiently.

Returns & Refunds Policy

We want you to feel confident shopping with CHERRYBETTY. If something isn’t quite right with your order, we’re here to help.

Return Policy

We accept returns or exchanges within 15 days of the date your order is delivered.

For hygiene reasons, swimwear, lingerie, bodysuits, jewelry, and accessories are not eligible for return or exchange.

Before sending any item back, please contact our Customer Service team to request return authorization and obtain the correct return address. Returns sent without prior authorization may not be accepted.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible and provide clear photos showing the issue. Once the issue has been verified, we will arrange an appropriate refund, replacement, or other resolution based on the specific situation.

Return Conditions

To qualify for a return or exchange, items must:

• Be unworn, unwashed, and undamaged.
• Have all original tags attached.
• Be returned in their original packaging.
• Be authorized by our Customer Service team before being shipped back.

For incorrect, damaged, or defective items, please contact our Customer Service team with clear photos of the issue. Once confirmed, we will provide you with the appropriate return instructions and return address.

Returns or refunds may be requested for the following reasons:

1. You received the wrong or a damaged item.
2. You received a defective item.
3. You changed your mind about the item.
   Return shipping costs are not reimbursed.
4. The item does not fit as expected.
   Return shipping costs are not reimbursed.

How to Start a Return

To help us process your return as quickly as possible, please follow the steps below.

Step 1 — Contact Customer Service

Before returning your item, please contact our Customer Service team and provide:

• Your order number
• The SKU number or product name
• Your reason for return

Step 2 — Receive Return Instructions

Our Customer Service team will respond to your request within 24 hours on business days and provide the appropriate return instructions and return address.

Step 3 — Ship Your Return

Please send the item to the return address provided by our Customer Service team.

We strongly recommend using a trackable shipping service and keeping your tracking number and valid shipping receipt until your return has been fully processed.

Step 4 — Refund or Exchange

Once we receive and inspect your returned item, we will arrange the applicable refund or exchange as soon as possible.

Important Return Information

Please carefully review the following before sending your return:

1. Do not return your package to the sender address shown on the original shipping label.
   This is not our designated return address and may delay or prevent your return from being processed.

2. Only include CHERRYBETTY products associated with your return request.
   We are not responsible for any non-CHERRYBETTY items accidentally included in your return package.

3. We are not responsible for return packages that are lost or stolen in transit.
   Please keep your tracking number and proof of shipment until your refund or exchange has been completed.

Return Address

To request the correct return address, please contact:

Email:

Please provide your order information when contacting us.

Do not send your return to the address printed on the original shipping label. Packages returned to an unauthorized address may not be accepted or processed.

Refunds

Once your returned package has been received and approved, we will process your refund within 24 hours.

Refunds will be issued to the original payment method used for your order.

Please note:

• Original shipping fees are non-refundable.
• Shipping insurance fees are non-refundable.
• Once your refund has been processed, we will send you a confirmation email.
• The time it takes for the refund to appear in your account depends on your bank, PayPal, or payment provider's processing time.